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On receiving your instructions a letter is sent to your debtor giving 7 days in which to settle the debt. At the same time we will confirm the case details and provide you with our client care letter. | In some cases your debtor may refuse to pay because they have a genuine dispute or cashflow problems. Here at VBS Debt Recovery our debt recovery objectives are to make you top of the creditor's list and secure a prompt payment from the debtor. We have skilled and experienced debt collectors and litigators to effectively demand payment, resolve disputes and follow up with appropriate court action and enforcement if necessary. | ||
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During the 7 days we will contact the debtor by telephone to confirm that they are in receipt of the claim and try to secure a payment date. | Our approach is firm and conducive with the business relationship you have with your customer. VBS adheres to codes of conduct and is regulated by the Office of Fair Trading and the Credit Services Association. | ||
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